About me

Business Analyst with experience in SAP Business One, SQL, SAP HANA, Power BI, Python automation, Crystal Reports, and business process improvement. Holding a Graduate Diploma in Systems Analysis from NUS-ISS and a Bachelor’s degree in Business Administration, I combine technical knowledge with strong business understanding. In my current role, I support SAP B1 development, reporting, data analysis, print layout design, and process automation. I have worked on improving manual workflows, building reports and dashboards, and supporting users by translating business needs into practical system and data solutions. Previously, I gained web development experience at NTT Data Singapore, working with JavaScript, React, and OutSystems. This background helps me communicate effectively with both business users and technical teams. I am adaptable, analytical, and eager to contribute to roles involving business analysis, reporting, ERP systems, data analytics, and digital transformation.

My Education Background

Graduate Diploma in Systems Analysis

2023 - 2024

National Universtiy Of Singapore

BA(Hons.) in Business Administration

2018 - 2019

Birmingham City University, UK

Diploma in Accounting & Management

2014 - 2015

Kaplan Business Institute, Singapore

B.A in English, Linguistics Major

2005 - 2007

Yadanabon University, Mandalay, Myanmar

Diploma in Computer Studies

2004 - 2005

NCC Education, UK
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My Professional Experience

Business Analyst

FAXOLIF Transformer Materials Industry
(2024 - Current)
  • Administer and support SAP Business One, including user roles, authorizations, report customization, print layout design, and Crystal Reports to support daily business operations.
  • Develop operational and management reports using SAP Query, Crystal Reports, SQL, Power BI, and advanced Excel to improve data visibility and decision-making.
  • Analyze business processes across finance, sales, inventory, and warehouse operations to identify gaps and recommend system or reporting improvements.
  • Support finance-related processes including AP, AR, monthly reporting, and audit preparation by preparing accurate reports and assisting with data validation.
  • Implement and enhance stock management and inventory tracking processes, including warehouse workflows, serial/batch tracking, and coded location-based inventory mapping.
  • Build automation and reporting solutions using Python, SQL, and Excel to reduce manual work and improve reporting efficiency.
  • Collaborate with users, management, and external vendors to gather requirements, troubleshoot system issues, and deliver practical business solutions.

Web Developer

NTT Data Inc Singapore
(2023 - 2024)
  • Integrated the EVA Chatbot solution (developed by NTT) with Soul Machine UI, and enhanced features with ReactJS. Java Spring Boot backend API to deliver specific responses based on user requirements for AI Chatbot Solution.
  • Designed and implemented UI in OutSystems, integrating APIs from NXT Mobility (developed European team) to enhance EV Charging Management Systems (EV CMS).
  • Overcame OutSystems library constraints by implementing JavaScript solutions to boost up the system's interactivity and performance.
  • Managed SQL database integration and utilized SQL procedures to display specific data on the web UI, ensuring efficient data handling and storage.
  • Conducted comprehensive testing of EV charging management systems focusing on functional, performance, and usability aspects.
  • Managed sprint planning and reporting using Jira, ensuring timely delivery of project milestones.

Office Secretary

HB Book Centre Singapore
(2013 - 2022)
  • Performed a wide range of administrative tasks.
  • Provided comprehensive corporate secretariat support to the Management Committee.
  • Followed up on and updated retail sales reports to maintain accurate and up-to-date records.
  • Assisted in the arrangements of meetings, ensuring all necessary documentation was prepared and distributed in a timely manner.
  • Coordinated with vendors to arrange orders, ensuring timely delivery and daily distribution needs.
  • Facilitated logistics and handled all facility-related needs.
  • Managed accounting tasks, including invoicing, balance sheets, profit/loss statements, and handling monthly and annual closing, as well as managing accounts payable and receivable using Microsoft Excel.
  • Kept up to date with statutory requirements and legislations.
  • I received sponsorship from (HB Book Centre) to complete both my diploma and degree programs in Singapore.

Technical Skills

POWER BI
Power Query / DAX
SQL / SAP HANA SQL
SAP Business One / Crystal Reports / PLD
Python / Power Automate
Git / Jira
Excel / Advanced Excel
OutSystems

Soft Skills

Stakeholder Communication: Communicate clearly with business users, technical teams, vendors, and management to understand needs and align expectations.
Problem Solving: Analyse issues, identify root causes, and develop practical solutions to improve processes, reporting, and system efficiency.
Requirements Analysis: Skilled in understanding business needs, clarifying requirements, and translating them into clear functional or reporting solutions.
Cross-functional Collaboration: Work effectively across business, IT, finance, operations, and external vendors to support successful project delivery.
Adaptability & Continuous Learning: Quick to learn new systems, tools, and business processes while adapting to changing priorities and requirements.